Office Assistant.

The role

The Panchrome Project is looking for an organised, proactive and people-friendly Office Assistant to join our team.

Key responsibilities

• Answer phone calls and assist customers with enquiries.
• Respond to emails in a professional and timely manner.
• Communicate with customers and provide support when required.
• Maintain and update Excel spreadsheets and internal records.
• Assist with administrative and office operations.
• Coordinate with different teams to ensure a smooth workflow.
• Use tools such as ChatGPT, Claude or Google Gemini to assist with email drafting, document preparation, research, summarisation and routine administrative tasks.

What we’re looking for

• Excellent written and spoken English.
• Good communication and interpersonal skills.
• Proficiency in Microsoft Excel and Microsoft Office or Google Workspace.
• Strong organisational skills and attention to detail.
• The ability to multitask and work independently.
• Prior experience in customer service or administration is an advantage.